Frequently Asked Questions

General Questions

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What is Mangahigh.com? open
Mangahigh.com is one of the world’s first games-based-learning sites, where students learn Mathematics via purpose-built casual games that balance fun and learning.
Who is involved? open
Mangahigh was founded by an experienced team of mathematicians and game specialists who strive to balance game play and education. To find out more about us, please visit our Team Page.
What is Games-Based Learning? open
Games-Based Learning fuses computer games and academic subjects to provide a compelling and exciting supplement to traditional pedagogy. Many scientific studies have shown that students perform better with the help of Games-Based Learning.
Why is Mangahigh.com so effective? open
Mangahigh is proven to be effective for the following reasons:

  • Adaptivity:

    Each game covers certain learning topics and is designed to dynamically adapt in difficulty to the ability of the student in order to aid the student to stay in their zone of proximal development i.e. "the level of difficulty that is neither too hard nor too easy, and is the level at which optimal learning takes place"(Renaissance Learning, 2007).

  • Automaticity:

    "is the ability to do things without occupying the mind with the low level details required. It is usually the result of learning, repetition, and practice" (Wikipedia).

    All Mangahigh games have a meta-objective that the players strive to achieve by repeating a simple step (game mechanic) over and over again. By overlaying the game mechanic with the core learning concept, we've invented the new and more efficient way of learning for the new generation.

  • Discipline and self-learning:

    Games develop students' ability and curiosity to observe, hypothesize, test, evaluate, conclude and refine ideas that are not always possible with traditional pedagogic teaching.

  • Application of theory:

    The games provide powerful contexts that often bring out the 'real-world' application of the topic at hand, thereby increasing the students' interest in the content and encouraging them to explore further.

What is unique about Mangahigh.com? open
The educational content within Mangahigh is based on the core standards and is delivered through its proprietary educational games. Each game covers certain learning topics and is designed to dynamically adapt in difficulty to the ability of the student in order to make the user experience engaging, entertaining and personal.
What subjects does it cover? open
Mangahigh currently only offers Mathematics.
Does it have a presence in my country? open
Mathematics is a universal subject and Mangahigh.com is a global product. For now, all the content is in English and Portuguese, however we will launch localized versions of our product over time. If you would like any specific information about Mangahigh.com in your country or language, please get in touch with us at: info@mangahigh.com
Who can join Mangahigh? open
The site is targeted towards 7-16 year olds. However, anyone with a desire to improve their Mathematics ability can join Mangahigh.com and will benefit from it. Educators get their own login, where they can track the progress of their students. To get started, logon to our Homepage
What topics are covered? open
In the UK, Mangahigh covers all topics from Key Stage 2 up to GCSE.
What standards is Mangahigh.com based on? open
In the US, all Mangahigh.com games are tied to the Core standards, and Members benefit from feedback on their performance in the games. This allows us to deliver a measurable performance improvement in exams.

We support standards used internationally as well.

To find out about our support for your standard, contact us at: info@mangahigh.com
What is an Achievement? open
A Bronze medal demonstrates a basic understanding of the key teaching objectives of the challenge. This includes a competence with typical/standard applications of the topic. A Silver and Gold medal demonstrate a secure understanding of the teaching objective and a competence with non typical/extension applications of the topic.
What is a Lesson? open
A lesson constitutes one learning topic in Mathematics. For example, calculating the area of a circle.
What is Fai-To? open
Fai-To is our school-to-school bilateral competition system which lets two schools enter math combat against one another. The students take an active part in Fai-To, voting for their next opponent as well as contributing scores during the rounds. Fai-To is designed to encourage students to participate more with Mangahigh.com.
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Medals and Scores

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How do you pass a Prodigi lesson? open
You need to achieve a single score of 4,200 points or more to pass a Prodigi lesson. This does not mean you have to get all the answers correct. But you need to demonstrate a secure understanding of questions at the HARD level.
How are Prodigi medals awarded? open
You receive a Bronze medal for a score of 4,200 points or more, a Silver medal for a score of 9,000 points or more, and a Gold medal for a score of 14,000 points or more. A Gold medal is only possible if 10 extreme questions are answered correctly in a row.
What does each Prodigi medal indicate about the level of understanding? open
A Bronze medal demonstrates that the lesson has been understood. A Silver medal demonstrates a deep understanding of the lesson. A Gold medal demonstrates an exceptional understanding of the lesson.
How are the medals of the other games on the site awarded? open
The points required to earn the different medals vary from game to game. You can find out the points needed under the 'Achievements' section when on the game's page.
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Technical Questions

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How long does it take for a game to download? open
A game should take no more than 3-4 minutes to download. If you are having difficulty, please check to ensure you meet the minimum hardware and software requirements as specified below.
What technical requirements do I need to play Mangahigh.com games? open

Mangahigh.com games require Flash Player 10 to function. You can download the latest Flash Player here: http://get.adobe.com/flashplayer/.

To check the minimum hardware requirement for running Flash Player 10, please visit: http://www.adobe.com/products/flashplayer/systemreqs/.

If you are facing any technical issues with playing Mangahigh.com games, please write to us at support@mangahigh.com.

Does the Mangahigh.com site use cookies? open
Cookies are small files which, depending on your browser settings, may be automatically stored on your computer's hard drive when your Web browser accesses a specific Web page. The cookies on the Mangahigh Service are set by us, or (where an advertizer deploys a cookie) by the advertizer. You may not be able to use certain aspects of the Services if your browser is set to reject cookies. You can find out how to manage cookies, and to make the changes to your browser that we refer to above at this site: http://www.aboutcookies.org/Default.aspx?page=1.
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For Parents

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How will my child benefit from using Mangahigh.com? open
By actively using Mangahigh.com, your child will:

  • Improve their Math ability: our aim is to dispel the fear of Mathematics and motivate the students to embark on a learning trajectory that goes beyond the boundaries set in a traditional pedagogic environment.

  • Score better at exams: Mangahigh complies with US Core standards and offers exam-oriented revision and training in order to achieve measurable performance improvement.
Is it safe to use for my child? open

Yes, we aim to keep Mangahigh a safe environment for your child to learn in. We make the best efforts to keep the site safe and clean and rely on the Mangahigh.com community to flag any abuse they've come across.

If you have any questions or suggestions regarding the safety and security of the site, please let us know via complaints@mangahigh.com.

You can view our Privacy Policy here.

How do we use Parent / Guardian’s email address on Mangahigh.com? open

Parent / Guardian gets a unique login to view the progress of his or her child on Mangahigh.com. We use the email address to send:

  • Login details to the Parent / Guardian
  • Regular updates on their child’s progress in Math
  • Announcements regarding new site features
  • Offers to upgrade the child’s account to premium

What is a premium account? open

Each student has a FREE basic account on Mangahigh.com that is issued by the teacher at the school. Premium account is an optional service that Parent / Guardians can subscribe to. It allows the child to:

  • Set personal goals to improve their performance in Math
  • Receive recommendations from Mangahigh to help achieve their goal
  • Unlock fun additional items to enhance their enjoyment of Mangahigh
  • Have full access to all Mangahigh activities, outside of work set by school

As part of the premium accounts, Parent / Guardian can request to receive in-depth diagnostic report on their child’s performance and aptitude vs their class, school and/or country

How configurable is the premium Parent / Guardian account? open

Parent / Guardian can moderate the amount of information received and the frequency (weekly, monthly), with which they get email updates

Is Parent / Guardian email account compulsory for my child to use Mangahigh? open

Parent / Guardian email accounts are not compulsory. Child’s access to an activity set by teacher is not conditional upon them uploading their email address

Can a Parent / Guardian unsubscribe from Mangahigh? open

Parent / Guardian can unsubscribe anytime without impacting their child’s Mangahigh usage for school

How often will Parent / Guardian receive emails from Mangahigh? open

Mangahigh will send no more than 1 email per week, unless the child has specifically requested to send out an update

Is Parent / Guardian information safe? open

Parent / Guardian email accounts are securely stored in our encrypted database and we follow generally accepted industry standards to protect the personally identifiable information submitted to us

Will you pass Parent / Guardian details to 3rd parties? open

Mangahigh will not pass on Parent’s / Guardian’s details to 3rd parties, unless it has explicit permission from the Parents / Guardians to do so

Can multiple children be associated with a single Parent / Guardian account? Do I have to set up different Parent accounts? open

You can have one Parent account to multiple student accounts on Mangahigh, but all of the students must be within one school

Can multiple Parent / Guardian accounts be associated with a single child account on Mangahigh? open

Mangahigh offers only one Parent account per child.

How long does a Premium account subscription last? open

Mangahigh subscription is a monthly rolling contract. It auto-renews every month. To discontinue your membership, you must notify us 1 week in advance of the renewal date

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For Teachers

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What are Challenges? open
Challenges are specific exercises that teachers can assign to individuals or classes. Students must then successfully complete these challenges by achieving the target pass mark within the timescale given.
What type of activity can be set as a Challenge? open
You can set Prodigi lessons or Games as Challenges.
Can you set a Challenge to a group of classes or students? open
Yes you can. You can check on what challenges you have set by going to the CLASSES tab and selecting a class, then going to the Class Challenges tab.
Can you make changes to Challenges? open
Challenges cannot be edited but can be deleted and reset at any time.
How can I analyze my students' results? open
From the top navigation bar you can select any class from the dropdown to view the class analytics. Here you can access a wider range of class and individual student analytics by selecting the corresponding tabs.
How do I access student and teacher accounts, logins and passwords? open
Go to the ADMIN tab and select 'Teacher Admin.' From here you can access student logins and passwords. Teacher accounts can be found in the Faculty tab.
How do I add a new student account? open
In the Teacher Admin section, by going to the 'Bulk Import/Update' tab, you can click on the large orange box 'Import your student list' to upload a large list of students, or you can click on 'Add Student' to add students individually.
Does a student have to belong to a class? open
A student has to be assigned to a class.
Can you change the class that a student is assigned to? open
Yes, go to the accounts list and click 'Edit' on the student row you wish to change. Then change the class that the student is assigned to. Click 'Save' when you are done. The student's data will be transferred to the new class. New classes can be added, renamed or deleted by going to the Classes tab.
Can you select multiple students from the accounts list? open
Yes, tick each student you wish to edit using the checkboxes on the left or hold the 'Shift' key to select multiple students.
How do I delete a student's account and their data? open
Go to the accounts list and select the students you wish to delete by ticking the checkboxes to the left of the student's name. Then click on 'Delete Students' at the top of the accounts list. Note that once a student is deleted, all their activity data is permanently lost.
What happens to a student's data if they change class? open
Their data is transferred with the student. No data is lost.
Can a student's password be changed? open
Yes, tick each student you wish to change the passwords for by using the checkboxes on the left. Then click on 'Reset Passwords' at the top of the accounts list.
Can a teacher change their password? open
Yes, once you have logged in go to http://www.mangahigh.com/en_us/account and enter a preferred username and new password.
What should a teacher do if they forget their password? open
Go to the normal login page and click the link next to the login box which says 'Forgot Password?'. You will be prompted to enter you e-mail address, where your new password will be sent to.
What should a teacher do if they lose their login email? open
Please e-mail us at support@mangahigh.com.
Can I upload a list of student names? open
Yes, generate a .CSV file with at least 3 fields. The first field will be the student's first name, the second field will be the student's surname and the third field will be the class. You have the option to include other fields, such as username and password if you wish. There is a template list which you can download in your Teacher Admin section.
How do you create a .CSV file to upload student names? open
Using Microsoft Excel, or Open Office Calc, create 3 columns for the students details. The first column should be the student's first name, the second column should be the student's surname and the third column should be the class. If using a PC version of Excel, then save the file as a .CSV (comma delimited) file. If using a Mac, then save as a comma separated values (.CSV) file. If prompted for any further save options, click 'OK'.
Will Mangahigh upload student names for me? open
Yes, email us at support@mangahigh.com with your student lists and any classes you wish to assign them to. Please use an ordered list, placing first names, second names and classes in different columns.
How do I purchase more student accounts? open
If you use up your student account limit, please email us at sales@mangahigh.com and we will be happy to discuss more student accounts.
What happens to student's data if their account expires? open
Student data will be saved for 3 months, after the expiry of your account. You will have the opportunity to renew student accounts in those 3 months.
Will student data be affected if their class is deleted? open
No, the student's data will be unaffected. They will simply no longer be associated with a class.
Can students belong to more than one class? open
No, students can only belong to one class.
If a student account is deleted, can it then be retrieved? open
No, once a student account is deleted, the data is destroyed.
Can student IDs and student passwords be printed off? open
Yes, you can print the student login details as a single sheet for teacher reference or in a form that can be handed out to individual students. Go to the TEACHER ADMIN section, and make sure you are in the STUDENTS tab. Select the class you need in the drop-down box, and select the students you wish to print the details of by clicking the tick-box next to their name. If you wish to select all of the students, click on the tickbox in the first row (it also contains the column headings). This will automatically select all of the students. Once you have selected the students, click 'Print Logins'. This will generate a .PDF file which you can download and print.
What is Fai-To? open
Fai-To is our school-to-school bilateral competition system which lets two schools enter math combat against one another. The students take an active part in Fai-To, voting for their next opponent as well as contributing scores during the rounds. Fai-To is designed to encourage students to participate more with Mangahigh.com.
Can I opt out of Fai-To? open
Yes, you can. If you wish to opt out, please e-mail support@mangahigh.com and let us know.
What is the Focus group? open
The Focus group is where students go if they have attempted challenges, but have not passed them in 90 days.
What is the Sin Bin? open
The Sin Bin is where students go if they have not attempted a challenge set to them in the last 90 days.
What is a Favorite? open
A Favorite is a selected class that a teacher may want to focus on specifically. Selecting Favorites can help if there are many classes belonging to multiple teachers.
How do I set a Favorite? open
You can set a favorite by selecting the class you want from the CLASSES tab, and clicking the star next to the class name.
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